HARPPLeger

TV CAMPAIGN · CREATIVE BRIEF · OCTOBER 2026

The Art of the Journey.

CONFIDENTIAL · harpp.co

THE BRIEF IN ONE LINE

Everyone has learned to write off the journey. Leger makes it the best part of the holiday.

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01 · THE AMBITION

Make Leger the first name people think of for premium European coach touring.

Higher value

More affluent travellers, spending more per booking. Average selling price up 30–40%.

Clear distance

Shearings is the value end. Leger is the premium end. Nobody should mistake one for the other.

Built to last

A platform that runs for three to four years, not a single film.

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02 · THE AUDIENCE

Curious, independent, well-travelled, and around 50 to 70.

They’ve flown all over Europe and 40.6% have cruised in the last three years. They pay for quality and love discovering places. A third still work full time, and about 30% of Leger passengers travel solo, mostly women.

  • They don’t reject coach touring. They’ve just never pictured it as their kind of holiday.
  • And they’ve put up with the same journey as everyone else: the queue, the gate, the transfer.
  • Existing Leger customers need to see the brand they love, looking even better.
Source: Leger passenger data, briefing call04

03 · THE INSIGHT · 1 OF 3

THE HUMAN TRUTH

People travel to feel wonder. They want it from the moment they leave home.

79.7% say holidays are all about exploration and discovery. 70% want hidden gems and the road less travelled. Wonder isn’t only found at the destination.

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03 · THE INSIGHT · 2 OF 3

THE CULTURAL TRUTH

Modern travel has turned getting there into an ordeal.

The 4am alarm, the security queue, the delay. We’ve learned to write off the journey as the price of the holiday. One participant summed up the alternative: “The journey is as important as the destination.”

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03 · THE INSIGHT · THE EVIDENCE

People don’t fear the coach. They fear more dead time.

62.8%

say long hours on a coach would put them off. It isn’t the coach they object to. It’s the idea of hours lost getting somewhere.

60.2%

like the idea of travelling Europe without flying or airports.

77.6%

want a relaxed pace. “Not rushed” was the most repeated like.

And Leger’s sales have grown month on month since it started talking about travel without the airport.

Source: Leger trading data, briefing call07

03 · THE INSIGHT · 3 OF 3

THE STRATEGIC SWEET SPOT

Everyone else makes you survive the journey. Leger gives it back.

That’s The Art of the Journey.

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04 · THE SINGLE-MINDED PROPOSITION

With Leger, the journey is the best part of the holiday.

Everyone else sells the destination and apologises for the journey. Leger has made getting there an art.

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05 · WHY BELIEVE IT

The art is everything that happens between the places.

The view

The view

Lumina’s glass roof and big windows. Europe overhead and alongside.

Interiors changed non-customers’ minds. Exteriors didn’t.

The hosts

The hosts

Two drivers and a curator, who tell the story then step back.

60.2% chose the hosted route. It won every subgroup.

The route

The route

The pass, not the motorway. The stop nobody else makes.

76.6% say a tour gives access to places they couldn’t reach alone.

The time that’s yours

The time that’s yours

Free time built in. Take the side street.

“A guide who knows when to step back.” The most echoed phrase.

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05 · WHY BELIEVE IT

Why Leger, and only Leger, can say this.

A coach built for the view

Lumina has a glass roof, larger windows and more legroom. A step above Luxuria, which was already the coach customers talked about unprompted.

Three hosts on board

Two drivers and a dedicated curator on every Lumina tour, plus expert guides in resort. Crews are retrained every year.

The journey starts at home

Picked up from your door, luggage handled, no airport at either end.

Decades of route craft

Leger plans the roads, timings and stops behind every itinerary, including long, complex tours like a 19-day Eastern Europe explorer that rivals don’t run.

Time to yourself, built in

Free days and optional excursions are already in the itineraries, and from now on they’ll be shown in every itinerary.

Room on board

Fewer seats, individual screens and drinks on board. Every hotel is handpicked with the next day’s journey in mind.

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06 · THE CREATIVE CHALLENGE

Make people envy the journey, not just the destination.

WE WANT THEM TO SAY

“I never realised there was a better way to travel.”

NOT

A product demo, a montage of European landmarks, or a generic luxury travel ad. A beautiful interior proves quality. It doesn’t create desire.

Source: Leger semiotic analysis, Phase 2, Apr 202612

07 · GUARDRAILS

Premium, without pretension.

ALWAYS

  • Make the journey the hero, with the passenger at its centre.
  • Show the Lumina interior, in a place, moving through it.
  • Show curious, capable people who chose this.
  • Show more than one destination, connected by road.
  • Keep it recognisably Leger for existing customers.

NEVER

  • Claim luxury in words. Show it.
  • Imply five-star hotels or a schedule of their own.
  • Show anyone being helped, or a group being herded.
  • Use “passion”, “escorted” or “cared for”.
  • Make a TV ad that only works on TV.
Source: Leger research briefing, Part 6: creative implications13

08 · WHAT WE’RE ASKING FOR

One big idea that can travel.

01

A flagship TV film

The idea at full scale.

02

Shorter stories

Chapters of the journey for YouTube and BVOD.

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Digital and on board

Social, and the screens on the coach itself.

A creative world that can show different journeys and destinations over three to four years, always about the art of getting there.

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09 · WHAT SUCCESS LOOKS LIKE

People who never considered a coach holiday, wanting this one.

Only14.6%

know a fair bit about Leger today. Saga sits at 41.6%

62.8%

put off by time on the coach. This should fall fastest

+30–40%

target lift in average selling price

77%

customer satisfaction. It must not move

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HARPPLeger

We’re not selling a better way to get there. We’re selling the getting there.

The Art of the Journey.

CONFIDENTIAL · harpp.co

RESOURCES

Useful links.

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